Shipping policy
📦 Shipping Policy – Medals Militaria
At Medals Militaria, we treat every order like a piece of history. Every item is carefully packaged, fully tracked and insured to ensure it arrives safely, just as described.
🌍 Shipping Destinations
We proudly ship worldwide, including:
Italy 🇮🇹
United Kingdom 🇬🇧
European Union 🇪🇺
United States 🇺🇸
Suspension of US Postal Services
Due to the recent changes in de minimis regulations in the United States and resulting postal restrictions, standard international postal services have been temporarily suspended. Until further notice, shipments can only be sent via express courier services. Free express postage is available on orders over $500.
Other international destinations 🌎
🚚 Dispatch Times
- Orders placed before 12:00 CET (Monday to Friday) are dispatched the same day
- Orders placed after 12:00 CET are shipped the next business day
- We cannot dispatch on weekends or public holidays
💸 Shipping Costs & Free Delivery
- Italy: Free shipping on all orders.
- Europe: Shipping calculated at checkout (always tracked & insured). Free postage for orders €250.00 and up.
- Rest of World: Shipping calculated at checkout (always tracked & insured). Free postage for orders €250.00 and up.
📦 Shipping Methods & Delivery Estimates
- Italy: Poste Italiane / Courier – 1 to 3 working days
- Europe: Tracked International – 4 to 10 working days
- USA / Canada: Tracked Courier or Airmail – 7 to 14 working days. Express 2 to 7 days.
- Rest of World: Tracked Courier or Airmail – 7 to 21 working days
Note: Delivery times may vary due to customs inspections, seasonal delays, or force majeure.
🔍 Tracking & Insurance
- All orders are shipped with a tracking number
- All shipments are insured for their full value
- You will receive tracking information by email once your order has shipped
🛃 Customs & Import Duties
- International customers are responsible for any customs duties, VAT, or local taxes upon arrival
- We declare all items truthfully and in compliance with international shipping regulations
📬 Missed Deliveries & Returns
- If your parcel is returned due to an incorrect address or missed delivery, we will contact you to arrange re-shipping
- Additional shipping charges may apply
If you have any questions about shipping or need support with an order, please don’t hesitate to contact us via our Contact page. We're here to ensure your order arrives safely and on time — just as it was meant to be preserved.